Please reset your password in case you forgot it. You will need to provide the email address that you registered on EZSMS. The password reset will be done by the external authentication site (GetOTP).
In case you forgot your email address, or you lost the access to the email address, the password reset will not be available, because this falls into a case of clause 2-3 in our TOS. You can create another account to use EZSMS too, please retain your registered email address.